D365 Planning Articles

Why Outside Processing Is Derailing Your Production Schedule A production order that should be halfway through production is sitting untouched, scheduled to start three months from now. Nobody flagged it. Nobody moved it. The scheduling engine moved it, automatically, silently, and repeatedly, and nobody knew it was happening until the customer called. This is the OSP queue time bug in D365 Finance and Supply Chain, and it is one of the most damaging scheduling failures I hav

Why D365 Production Orders Stop Trying to Hit Your Customer's Delivery Date Your planning team is doing everything right. They're running the schedule, watching the dates, flagging orders that are at risk. When an order looks tight, they escalate. Overtime gets approved. The floor works the weekend. The order ships, and it's still late. The customer calls. Nobody saw it coming. This is not a planning failure. It's not a capacity problem. The team was working as hard as they c

Why Does D365 Finite Capacity Planning Show Gaps in the Production Schedule? When planners see a production schedule full of gaps, with operations floating in time and unexplained space between them, the first reaction is usually the same: something is wrong with the setup. Implementation partners often reach the same conclusion, and because they don't work on the shop floor, they may accept the gaps as a capacity constraint and move on. A planner with floor experience knows